Promethean Troubleshooting
Something wrong with your Promethean Panel? Check here first, before opening a Ticket!
Having trouble with VOLUME? Check the controls on your Computer and Promethean Board to adjust volume first. If those volume controls are at an Acceptabl...
Fri, 18 Sep, 2020 at 9:47 AM
If your ActivConnect G goes into standby (the ActivConnect LED is red and No Signal appears on the screen), it is possible to wake it by tapping...
Sun, 20 Sep, 2020 at 10:35 AM
To check which version of ActivPanel you are using, please consult article 67000206453. ActivPanel ModelHDMI PortTouch (USB) Port ActivPanel 6 ...
Sun, 20 Sep, 2020 at 10:35 AM
Applicable to: ActivPanel ActivPanel Elements Series ActivPanel Titanium Pro The table below compares some of the key features...
Sun, 20 Sep, 2020 at 10:35 AM
Applicable to: ActivConnect G ActivConnect OPS G It may be necessary to whitelist the following URLs: https://otaupdate.prometh...
Sun, 20 Sep, 2020 at 10:35 AM